Now running IT for small teams
Ottavio,your AI IT department
2-week free trial
- IT problems, handled 24/7
- New hires, ready on day one
- Maintenance & tech purchasing
From the teams who
stopped waiting on IT
"I used to spend half my week chasing our IT provider for updates. Now, with Ottavio, it's handled before it even becomes a problem."
Sara M. · Recruiting Operations Manager
"New hires walk in and everything already works. I honestly couldn't tell you when the laptops get set up."
David R. · Staffing Agency Founder
"He answers at 2am on a Sunday. Our old provider used to get back to us by Thursday."
Priya K. · Senior Recruiter
Ottavio
IT department · always on
Saturday 5:41 PM · Vancouver
I'm locked out of my laptop and I present at the conference at 9:00 a.m. tomorrow.
IT is in London — it's 1:41 AM there.
Delivered
Hi Ashley — I can see your MacBook and your account. I've reset your login and just sent a code to your phone.
You'll be in within a minute. I'll stay on until you are.
✓ RESOLVED · 2 MINUTES · ON A SATURDAY
Everything an IT department does.
Ottavio does.
24/7 IT support
Jess2:14 PM
my laptop won't connect to the office wi-fi and I have a call in 20 min 😭
OttavioAPP2:14 PM
On it, Jess. I've reset your network settings remotely — try now. I'll stay on until your call starts.
Jess2:18 PM
it works. you're a lifesaver
✅ 2
One message, and the problem belongs to him — no ticket forms, no queue, no waiting.
Every ticket, start to finish
Onboarding / Offboarding
Told once, and day one is already ready — laptop, accounts, access. When someone leaves: the same, in reverse.
Hired to ready, hands-off
Maya Chen — starts Monday
InboxRachel Kim <rachel@harborvine.com>
to Ottavio ▾
Hi Ottavio — Maya Chen joins as a designer on Monday. Can you have her ready?
Ottavio <ottavio@harborvine.com>
to Rachel ▾
Done: her MacBook arrives Thursday, accounts and access go live Sunday night. You'll get one confirmation when everything's ready.
✓ READY FOR DAY ONE · 14 ACTIONS
Hardware / Maintenance
Ottavio
online
Tuesday
The printer by reception is down again — paper-jam error and nothing's actually jammed. People are queuing. 2:02 PM ✓✓
On it. That roller is a known fault on this model — repair tech booked for tomorrow 9:00 AM. I've told the front desk. 2:06 PM
Wednesday
Fixed and tested. Invoice filed to the office budget — INV-2231. Closing the work order. 9:41 AM
✓ CLOSED · TECH BOOKED IN 4 MINUTES · INVOICE FILED
Ottavio
online
Thursday
Marco's laptop battery looks swollen — the trackpad barely clicks anymore. Is that dangerous? 10:12 AM ✓✓
Yes — good catch. I've had him shut it down, and a replacement is already ordered at the best price, arriving tomorrow. 10:15 AM
The loaner from the IT cabinet is set up with his files — he can keep working right now. 10:16 AM
✓ REPLACEMENT ORDERED · LOANER ISSUED IN 4 MIN
He runs the whole job, from the first report to the filed invoice — and closes it himself.
A real work order
Getting started
is one invite
Add a user
Add user
Add him to your Microsoft 365 like any new hire. One invite, and he's on the team — no software to install, nothing to migrate.
The difference
Ottavio makes
He learns
how your company works
Re: Hardware purchases
InboxMark Delgado <mark@harborvine.com>
to Ottavio ▾
Ottavio — going forward, get two quotes before buying anything over $500.
Ottavio <ottavio@harborvine.com>
to Mark ▾
Understood, Mark. I'll compare at least two prices before every purchase from now on.
✓ COMMITTED TO MEMORY
00:47
Ottavio
Mark "…and the conference-room TV is the one that always breaks."
Ottavio "Noted — next time it's reported, I'll have someone check the cable before I book a repair."
✓ COMMITTED TO MEMORY
Built for
trust
The approval gate
Nothing high-impact runs until a human taps yes.
The audit log
Every action lands in a permanent, inspectable record.
Never-lies verification
If he says done, it was verified done.
Simple
pricing
$20
per employee, per month
2-week free trial
- Unlimited support requests
- New-hire & departure setup
- Hardware sourcing & tracking
- 24/7 coverage
Email · Phone · Slack · WhatsApp · Teams — he's wherever your team already talks.
Hire Ottavio.
Stay ahead of the companies that already did.